Opportunity Index

202105007 TEMP. CLIENT SERVICE REPRESENTATIVE II POSITION IS OPEN UNTIL FILLED

Lenora Murphy
  • Temporary Full Time
  • St. Johns

Treasurer's Office

CONTACTS:
 
Internal: Treasurer’s office, representatives from other county agencies.

External: Walk-in and phone clients (taxpayers, title company representatives, etc.)

 

TYPICAL DUTIES:
 
·         Greets the public and directs them for all information and offices in the Annex Building.

·         Helps/assists them with the public computer.

·         Receives and dispense property tax information by the phone and direct contact.

·         Operates 10-key by touch.

·         Handles a variety of contacts with the public and employees.

·         Cashiers tax payments.

·         Balances daily cash and check drawer.

·         Acts as the focal point for receipt and distribution of incoming mail.

·         Analyzes contents of mail to determine the responsible receiver.

·         Prepares data for processing.

·         Obtains essential tax information through research of multi-information system available.

·         Prepares letters and memos.

·         Files correspondence, reports and other paperwork; maintains filing system.

·         Maintains accuracy and speed during rapidly changing production demands.

·         Posts payments to tax roll books.

·         Communicates information to supervisors, taxpayers and fellow employees in an effective, courteous manner.

·         Completes special assignments as assigned,

·         Employee must be able to work well with others, must be flexible, and must be able to follow instructions and procedures as outlined.

 

KNOWLEDGE, SKILLS, AND ABILITIES:
 
Integrity, strong customer service and cash handling background, ability to work well with taxpayers and co-workers, high level of problem solving.

 

EXPERIENCE AND EDUCATION:
 
High School Diploma or GED Certificate. Strong cash handling and customer service background, computer skills.

 

ADDITIONAL REQUIREMENTS:
 
·         Bankruptcy

·         Board orders

·         Bond checks

(Position is in the unclassified service and is FLSA non-exempt)

This position pays $12.28 per hour

ALL POSITIONS MUST HAVE AN APACHE COUNTY EMPLOYMENT APPLICATION FOR CONSIDERATION.

To obtain an application, please click HERE

Please click “Apply for Job” to send a completed application.

To apply for this job email your details to employment@co.apache.az.us